Information

[Follow-Up] Notice Display Issue on Android Devices

04/10/2017 15:30:00 (UTC)

ERROR

KINGDOM HEARTS Union χ

This issue is still occurring as of Apr. 10, 2017. We are continuing to investigate this issue and will keep you informed as the situation develops.

We have confirmed that there is an issue currently affecting certain devices with Android 5.0 or higher causing the following errors:
・Images not being correctly displayed within in-game Notices
・The "Help" page (accessed by going to "Menu"→"Other"→"Help") not display correctly

If you find that your device is experiencing these errors, you may be able to resolve the issue by taking the following actions:

● For Android 5.0 ~ 6.1
　1. Go to the Google Play Store and search for "Android System WebView."
　2. Confirm that the app is being offered by "Google Inc." and install it.

● For Android 7.0 and higher
　1. Go to the Google Play Store and search for "Chrome Browser - Google."
　2. Confirm that the app is being offered by "Google Inc." and install it.

We thank you for your patience and understanding, and hope you continue to enjoy KINGDOM HEARTS Union χ[Cross]

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