Notifications
Band Log Character Guidestone Reward Issue Fix and Compensation
03/27/2024 10:00:00 (UTC)
IMPORTANT
OCTOPATH TRAVELER: Champions of the Continent
Hello from the OCTOPATH TRAVELER: CotC Dev. Team.
As previously announced in an earlier notice, we confirmed that character guidestones offered as rewards in the Band Log for completing traveler stories could not be properly claimed.
As of version v2.9.0, this issue has been fixed, and these guidestones can be properly claimed.
We sincerely apologize for the prolonged inconvenience from being unable to claim and use these guidestones.
This issue occurred because the character guidestones claimed in the Band Log as traveler story completion rewards were not properly added to players' actual guidestone totals, with only the displayed numbers increasing. Additionally, even though these character guidestones were not actually rewarded, they were incorrectly marked as claimed.
As a result of this issue being fixed, the claim status of the Band Log character guidestone rewards has been reset along with the v2.9.0 update, so players who claimed these guidestones previously should now be able to properly claim them.
Please check your Band Log rewards.
We will also distribute the compensation detailed below to all eligible players.
Additionally, due to the amount of time required to address this issue and as compensation for the inconvenience of being unable to claim these rewards, we have increased the amount of free ruby compensation initially announced in our earlier notice from 30 free rubies to 100 free rubies.